Privacy Policy

1. Who We Are

Ploy Setthi is a financial education business operating from 145 Silom Road, Bang Rak, Bangkok 10500, Thailand. We offer workshops and courses for adults aged 40 and above. As the entity that determines the purposes and means of processing your personal data, we are the data controller.

For data-related enquiries: [email protected]

2. What Personal Data We Collect

We only collect information that is relevant to providing our educational services or maintaining our website. This may include:

• Contact details — name, email address, phone number (when submitted via enquiry or enrollment forms)
• Program-related information — which workshop or course you are interested in or enrolled in, and any notes shared during registration
• Website usage data — pages visited, time spent, referring pages (collected via analytics cookies, with your consent)
• Communication records — emails or messages you send us, and our responses

We do not collect sensitive financial data, national identification numbers, or health information.

3. How We Collect Data

• Contact and enquiry forms on our website, when you choose to submit them
• Email correspondence, if you write to us directly
• Cookies and analytics tools, subject to your consent preferences
• Course enrollment, when you sign up for a program

We do not purchase contact lists or collect data from social media without your direct involvement.

4. Legal Basis for Processing

Under Thailand's PDPA, we process your data on the following legal grounds:

• Consent — for marketing communications and non-essential cookies, where you have opted in
• Contract performance — to fulfill obligations when you enroll in a program
• Legitimate interests — for website security and improving our services, where those interests are not overridden by your rights
• Legal obligation — where we are required to retain records under Thai commercial or tax law

5. How We Use Your Data

• Responding to enquiries and providing information about our programs
• Processing enrollments and coordinating workshop attendance
• Sending program reminders or follow-up communications related to a course you have attended
• Improving the quality and relevance of our website and course materials
• Complying with legal and regulatory requirements

We do not sell your personal data to third parties. We do not use your data for automated profiling or algorithmic decision-making.

6. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected:

• Enquiry data not resulting in enrollment: up to 12 months
• Enrollment and attendance records: up to 5 years (for compliance purposes)
• Communication records: up to 2 years from last contact
• Analytics data: as configured by the analytics provider, typically 14 months

After these periods, data is deleted or anonymized.

7. Sharing with Third Parties

We may share data with trusted third-party service providers who assist us in operating our website and delivering our programs. These include:

• Website hosting providers
• Email and communication tools
• Analytics platforms (Google Analytics, used under consent)

All third parties are required to handle your data in accordance with applicable law. We do not share your data with advertisers or data brokers.

8. Cookies

Our website uses cookies to function and to help us understand how visitors use the site. Essential cookies are always active. Analytics, marketing, and preference cookies require your consent. You may manage your cookie settings at any time via our Cookie Policy page.

9. Data Security

We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or loss. These include:

• Encrypted communications (HTTPS) for all web activity
• Restricted staff access to personal data on a need-to-know basis
• Regular review of our data handling practices

No system is completely secure. If a data breach were to occur that poses risk to your rights, we would notify the relevant supervisory authority and affected individuals in accordance with PDPA requirements.

10. Your Rights Under the PDPA

As a data subject under Thai law, you have the right to:

• Access — request a copy of personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your data where there is no longer a lawful basis for retention
• Restriction — ask us to restrict processing in certain circumstances
• Data portability — receive your data in a structured, commonly used format where applicable
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdrawal of consent — withdraw any consent you have given at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been infringed.

11. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Children's Privacy

Our programs are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that such data has been submitted, it will be deleted promptly.

13. Changes to This Policy

We may update this policy from time to time. When we do, the "Last Updated" date at the top of this page will reflect the change. For significant changes, we will make reasonable efforts to notify you directly if we hold your contact information. Continued use of our website following an update constitutes acceptance of the revised policy.

14. Contact Us

For questions about this policy or how your data is handled:

• Email: [email protected]
• Post: Ploy Setthi, 145 Silom Road, Bang Rak, Bangkok 10500, Thailand